Blog

Facilities Manager: More Than Just Meter Reading

If you are a Halsey & Griffith customer who has signed up for our Automated Meter Collection program, you may not be taking full advantage of what this service can do for you.

Celebrating National Small Business Week

National Small Business Week is in Washington, DC this week, but we're celebrating right here in South Florida!

Halsey & Griffith is a proud South Florida small business, and we'd like to honor small businesses throughout the region with a special promotion on our subscription-based Print Audit print management software.

Meet Your South Florida Copier Tech: Daniel Acosta

Halsey & Griffith prides itself on the quality of service we give our customers. But we couldn't do it without employing some of the most talented and experienced technicians in South Florida. Halsey customers love our techs - so we thought we'd let you get to know them a little better with our Meet Your Technician series.

This month, we'd like you to get to know Daniel Acosta.

How long have you worked at Halsey & Griffith?
I have been a Halsey & Griffith employee since December 1982 — thirty years.

Ricoh Tamago Presenter

Ricoh recently released a very cool new iPad app called RICOH TAMAGO presenter. It's a paperless presentation tool that allows you to hold meetings and give presentations without bothering with printed materials.

Instead of handouts, you can share the presentation on your iPad with the iPads of your meeting attendees.  As you conduct your meeting, you can even make notes and markups on the displayed page of your presentation.

Meet Your Technician: Omar Davis

Halsey & Griffith prides itself on the quality of service we give our customers. But we couldn't do it without employing some of the most talented and experienced technicians in South Florida. Halsey customers love our techs - so we thought we'd let you get to know them a little better with our Meet Your Technician series.

This month, we asked a few questions that would let you get to know Omar Davis:

New Year, New Customer Service!

If you are a current Halsey & Griffith customer, you may have noticed a few changes lately. We have spent most of December revamping our customer service and account management systems so that you can get the service and supplies you need faster and easier!

New Easier Meter Submissions!

Tired of getting endless fax requests for meters? Frustrated with receiving a reminder email for each machine in your office?

What Paperless Document Management Can Do For You

The term document management has been co-opted by so many different technologies and industries that it’s difficult to determine exactly what it means. Some businesses offer document management in the form of physical file storage facilities, while others use the term to describe paper shredding. When we at Halsey & Griffith speak of document management, we are primarily referring to technology developed to scan and organize your paper archives and remove the physical paper from your company’s processes.

Beware of Toner Pirates

If you are like the majority of our clients, you likely have signed on to a cost-per-page copier service contract that includes supplies like toner at no additional charge. These types of service contracts are very common and make up the vast majority of MFP and copier maintenance contracts in the world.

Unfortunately, a form of telemarketing fraud designed to take advantage of the prevalence of these toner-inclusive contracts has been preying on businesses large and small for many years. We call these fraudsters "toner pirates".

Scan to E-mail with Google Apps

Many of our clients are moving services like email to the cloud. As fantastic as these services are, they have always caused headaches for devices like copiers that use those services. The truth is, businesses don’t consider their MFP’s when they make decisions about these services.

Google Apps is a good example. Until very recently, no Ricoh MFP could meet the security requirements to be able to send an email through Google’s mail servers.