The Changing of the Guard: Two Approaches to Managing Business Information
For many years, business process analysts have advocated for Electronic Content Management systems (ECM) as a better way for business information to be stored and managed. Often times companies get caught up in the day to day of business operations and sales, without realizing the average worker is spending one to two hours per day searching for information — or as much as 30% of their daily activities. Industry experts have articulated to C-level contacts that by creating a central repository for information, their workforces can experience significant efficiency gains.