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Author Archive | Harry Spaight

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The Benefits of Working with a Local Office Technology Provider, Part Two: Service and Support

How do you determine which office technology provider really offers the best service?  I’m pretty sure every salesperson says, “We have the best service. We are unique since we have 4-hour or less response time. For high volume its 2-hours and for companies like yours, it may be as low as 1-hour…..blah blah blah.” Sounds impressive. […]

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small business copiers

The Benefits of Working with a Local Office Technology Provider, Part One: Price and Value

Are you considering getting new office technology? Have you considered working with a local provider instead of dealing directly with a manufacturer? There are plenty of manufacturers out there. Xerox, Canon, Ricoh, Konica Minolta, Toshiba, Lexmark, Sharp and probably a couple of others that I’m missing all offer direct services. Many companies believe they are getting […]

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