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New Year, New Customer Service!

If you are a current Halsey & Griffith customer, you may have noticed a few changes lately. We have spent most of December revamping our customer service and account management systems so that you can get the service and supplies you need faster and easier! Have you ever needed service, but couldn’t find the time […]

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What Paperless Document Management Can Do For You

The term document management has been co-opted by so many different technologies and industries that it’s difficult to determine exactly what it means. Some businesses offer document management in the form of physical file storage facilities, while others use the term to describe paper shredding. When we at Halsey & Griffith speak of document management, […]

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Beware of Toner Pirates

If you are like the majority of our clients, you likely have signed on to a cost-per-page copier service contract that includes supplies like toner at no additional charge. These types of service contracts are very common and make up the vast majority of MFP and copier maintenance contracts in the world. Unfortunately, a form […]

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Scan to E-mail with Google Apps

Many of our clients are moving services like email to the cloud. As fantastic as these services are, they have always caused headaches for devices like copiers that use those services. The truth is, businesses don’t consider their MFP’s when they make decisions about these services. Google Apps is a good example. Until very recently, […]

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Toner: To Shake or Not To Shake?

Remember that commercial from a few years back where the fresh-faced office intern tells a co-worker that the printer is out of toner, is advised to “shake it”, and then shakes the printer instead? Despite this newbie mistake, it’s pretty common knowledge among office environments that shaking the toner cartridge will help squeeze out a […]

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