Top Menu

Customer-Service-Be-Nice

The Benefits of Working with a Local Office Technology Provider, Part Two: Service and Support

How do you determine which office technology provider really offers the best service?  I’m pretty sure every salesperson says, “We have the best service. We are unique since we have 4-hour or less response time. For high volume its 2-hours and for companies like yours, it may be as low as 1-hour…..blah blah blah.” Sounds impressive. […]

Continue Reading
small-businesses

The Benefits of Working with a Local Office Technology Provider, Part One: Price and Value

Are you considering getting new office technology? Have you considered working with a local provider instead of dealing directly with a manufacturer? There are plenty of manufacturers out there. Xerox, Canon, Ricoh, Konica Minolta, Toshiba, Lexmark, Sharp and probably a couple of others that I’m missing all offer direct services. Many companies believe they are getting […]

Continue Reading
Toner Pirates

Toner Pirates Are Still Scamming South Florida Businesses

We posted an alert about these scammers in the past, but it turns out toner pirates are still plaguing South Florida businesses so we wanted to make sure you stay vigilant. Most copier customers, ours included, have signed on to a cost-per-page copier service contract that includes supplies like toner at no additional charge. These types of […]

Continue Reading
Business Information

The Changing of the Guard: Two Approaches to Managing Business Information

For many years, business process analysts have advocated for Electronic Content Management systems (ECM) as a better way for business information to be stored and managed. Often times companies get caught up in the day to day of business operations and sales, without realizing the average worker is spending one to two hours per day searching […]

Continue Reading
Information Mobility

How to Make Business Information Work for a Tech Savvy Workforce

The impact of technology on the workforce over the past 10 years cannot be overstated. More workers are working tens to thousands of miles away from the traditional office. Not to mention that millennials are becoming the largest generational group in the workforce. Both shifts have created issues within organizations. Many companies are struggling to […]

Continue Reading